Consider the case of Lovitt vs. Board of Shawnee County Commissioners, wherein "Dispatcher Protected By Public Duty Doctrine," http://www.kscoplaw.com/other/lb10-01.htm
I bet that young child learned a bitter lesson by calling 9-1-1. The reflex to call 9-1-1 will be tempered with a Plan B from here on.
Also consider the following: http://www.kansascity.com/2010/05/15/1948671/social-worker-had-no-duty-to-protect.html
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